Q : Is your company licensed?
A : Yes, we are a fully licensed company and are required to abide by the regulations set by the PUBL?C TRANSPORTATION MINISTRY OF TURKEY licensing authority.
Q : Are your prices per vehicle or per person?
A : Our prices are per vehicle.The price you see is the price you pay.
Q : Will you meet us at any time of day?
A : Yes we are able to provide a 24hour service. We will meet you at any time of day there will be no extra charge for unsocial hours.
Q : What if my flight is delayed? Will I be charged extra?
A : We monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.
Q :How early do I need to book my vehicle?
A : The earlier the better. However, 4 hours would be recommended. If you are making a last minute booking it is best to phone.
Q :Can I make a booking on the phone?
A : Yes you can make a booking on the phone our office telephone number +90 538 07 382 07 This is often the best method if you are making a last minute booking.
Q : I have completed a booking form will you confirm the booking?
A : Yes we will confirm your booking within 10 minutes of receipt. If you do not receive this confirmation please contact us.
Q : Do I need to pay in advance?
A : No you do not need to pay in advance.We accept cash payments made to the driver You may pay by cash on arrival.
Q : Can I smoke in the car?
A : Smoking in licensed private hire vehicle is against the law, there are heavy penaltys if anyone including theis found smoking in one of our vehicles.
Q : How do I meet the driver?
A : Your driver will arrive at the arrivals lounge of the airport terminal and will be waiting for you at the exit of the customs hall holding a board with your name. Once you have met with our friendly driver you will be escorted directly to your vehicle and fully assisted with your luggage
Q: What will we do if we can not find our driver?
A: The airport can be VERY crowded at times, therefore if you cannot see your driver please call, on +90 545 505 36 28.